Q1.
The roles of Team Facilitator and Team Leader within a Lean Sigma event are vital in the success of the project. What is the primary focus of each role? Give 3 examples of the responsibilities of each role and your thoughts on the importance of these responsibilities in regards to the overall success of the project.
Q2.
Your team has been tasked with tracking and reducing multiple rejections amongst a specific product line. There are 5 reoccurring discrepancies that have been identified. Your team has applied changes/improvements, over a 3 month span, to the process and overall quality of the product. What method of analysis could be used to show a before and after snap shot of wether or not the improvements have made a difference? What are 2 questions that this type of analysis can answer?
Q3.
During the creation of a Lean Sigma project having a Project Charter is a critical element in establishing a improvement team. what Are 3 elements that a Project Charter can consist of and what are some benefits of a robust Charter?
Q1.
The team facilitator is a person in the company with several years of experience. They are the person overseeing the project. Some examples of what they are in charge of is tracking project progress, assigning tasks to project team members, and providing feedback on group effectiveness. The team leader is the main organizer for the project. A few examples of their role is to set up meetings, take in feedback from everyone in the group, and provide the resources needed for the project.
Q2.
The method of analysis that could be used to show a before and after snapshot would the Pareto analysis. The Pareto analysis method is really good at identifying the major problems in a certain process. Two questions that this type of analysis can answer are what changed between the two snapshots in the given time frame, and what are the most critical problems.
Q3.
Three elements of a project charter are a problem statement, a business case, and a goal statement. Having a robust project charter can greatly benefit the flow of a project by laying out the framework of what all is wrong, how you plan on fixing it, and the timeframe of the project.
Great explanation of the team facilitator. I agree on the key of commanding respect within the company as one key element of a team facilitator.
1- Team Facilitator - secure resources needed, focus on progress, help/coach the team leader
Team Leader - asses group progress, work with participants, be the comunication hub with management
2- You can possibly use the risk monitoring step in the risk analysis and management plan. It is an "evaluation and tracking system to ensure that implemented actions are working as planned."
3- Three key elements for the charter are the problem statement, goals, and business case. The problem statement captures the need for why the project is happening. The Goal statement is to capture the desired outcome of the project. The business case outlines the impact the problem has been affecting the customer demand and cost. A robust charter also provides clarification on the purpose, outcome and stakeholders.
Q1.
The primary focus for the team leader is to focus on the team product (results).
* Provide direction and suggest assignments.
* Be encouraging and supportive.
* Act as a communication hub and Liaison with management.
The team Facilitator is more concerned with the team process.
* Avoiding team impasses before the task is completed.
* Summarizing Points made by the group.
* Coaching the leader and participants.
Q2.
Pareto analyses (pareto charts). Snapshots of customer defects or rejects can be displayed at selected time intervals to answer questions like: Are Reject categories at the same magnitude? Are reject categories still in the same sequence of magnitude?
Q3.
Purpose statement, Operating scope, identify the objectives the team is expected to achieve.
*Eliminates any confusion.
*identifies the deliverable product.
* Defines subject boundaries.
* Provides a basis for team goal setting.
Q1.
Response:
The team Facilotator acts as a the number 2 in the process i feel like, they summarize points by the group and helps lead the projects and keeps the team on track, they also help to make sure everyone points are heard. I think the team facilitator and team leader have to work hand in hand to get a job done.
The team leader aims to keep more the results in sight. the leader has to set up the meetings and conduct them, they have to also have to take in feedback from others to maxamize time and effort in a project. The team leader also have to provide the proper resources to keep the project moving.
Q2.
I would use pattern and trend analysis, I feel like these can give you good times dates and trends, it will also tell you if your changes are going in the right directions. you can also compare the charts and trends to see whats working and when its working.
Q3.
The charter is a way to set the tone of the project and to help people stay on track it gives you a over head view of the goals and where it stands now. The problem statement is a big part of the charter i feel like, it tells you where you are and the problems you have. Project charters also helps with limiting confusion within, its a guide line, it also helps pointing out team members and there role in the project. the business case is a big step because it helps point out what the goal is and why the project is being done, the business case also helps with why you need resources for the project and the impact it will have on the company
Q1.
Response:
The Team Facilitator acts as the main supporter for the project group’s success. Their tasks are to help appoint the right team members based on background and skill, they help with project task delegation, project resource procurement, and track project progress and effectiveness. These are just a few examples of what a Team Facilitator brings to the table. I see a Team Facilitator as being middle to upper management with several years of experience at the company that has commanded respect. They easily set the tone for the group and express the expectations they have, but also show that they are willing to help with issues that the group may not have access to such as capital investment and upper management discussion.
The Team Leader acts as the main organizer and communicator for the project. A few examples of their tasks usually involve setting up meetings, analyzing project needs, assigning resources based on the project needs, and conduct meetings for the project. As a Team Leader myself, I find that I am in a constant state of listening both to the problem and possible solutions. I track this information to remind the team of these important topics so that we stay focused on them. I have had to defuse arguments and help explain viewpoints, initiate tasks that were stalled, and looked for outside–of-the-box solutions that other members of the group may not have time to look into. Team leaders are the binder of the team and the liaison between the team and the facilitator and management. Without the Team Leader the direction of the project, the efficiency of the project, and the speed in which the project could be done is compromised.
Q2.
Response:
I would use a probability density histogram per each discrepancy showing the actual measurements of a feature over a 3 month time span before and after the change to compare results. This type of analysis will show you the probability of a part meeting the specification so after the improvement change you should see the percentage raise to measure success of the improvement. This analysis method using a histogram gives you extra benefits such as whether or not your process is stable (bell curve vs. skewed or truncated) by showing you the outliers and trends over a given period.
Q3.
Response:
Three critical elements of a project charters are: defining the scope, providing the end goals, and the impact of business. A robust project charter focuses in on a very specific problem to help prevent other problems (that can be addressed in another charter) from clouding the scope of the project. This allows a much more efficient approach to solving the problem. An effective charter outlining specific goals and members of the team should give individuals on the team very specific tasks aligned with the team members resources and skill.